- - Fundraising & Communications
- CO, USA
- Full Time
This position reports to: Director of Philanthropy and Communications
Position type: Full Time, Exempt
The Communications Manager leads the strategy for all internal and external communications, including brand management, media relations, website, social media, and collateral to consistently articulate the mission and vision of Judi's House and JAG Institute (JH/JAG). As a member of the Development and Communications team, this individual collaborates with the Director of Philanthropy and Communications to develop targeted communications and messaging and generate creative and persuasive content for multiple communication channels and audiences to maximize the organization's current impact and future growth. As a member of the Training and Education team, the Communications Manager prepares and coordinates all communications related to efforts to expand our Comprehensive Grief Care Model by disseminating the resources, tools, and knowledge generated by the organization. The position plays a key role in executing and reporting essential elements of a significant national grant aimed towards preparing communities to mobilize resources that support effective grief care and elevating childhood bereavement to public priority.
REQUIRED EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES SOUGHT:
• Excellent communication, listening, and interpersonal skills; able to tell a story with passion and make complex ideas and topics understandable.
• Ability to contribute in a collaborative work environment.
• Superb writing, editing and proofreading skills with a high level of attention to detail and the ability to maintain consistency and brand standards across multiple projects.
• Proficient with social media and how it can be leveraged for multiple audiences including donors, clients, trainees, and consumers.
• Successful project management that includes collaborating with and overseeing staff, vendors, and diverse stakeholders to establish and carryout workplans, deadlines, budgets, and reporting.
• Known for executing projects at a high-quality level, on time, under pressure, with diplomacy, and a great attitude.
• Ability to render complex information clearly and accurately for varied audiences.
• Ability to prioritize tasks within multiple projects across departments.
• Flexible during organizational growth and change.
• Respectful and thoughtful about bereavement counseling and the impact of this process on the constituency served at Judi's House.
• Ability to work independently and seek guidance as appropriate.
• Proficient with technology platforms required for the functions of the position, including website, email marketing, social media, graphic design, video, and donor management. Specifically, proficient in Microsoft Office Suite, Adobe Creative Suite, and Raiser's Edge.
EDUCATION OR FORMAL TRAINING:
• Bachelor's degree in Business, Communications, Marketing, or related field.
• At least 5 years prior experience in non-profit development is highly desirable.
• Develop, implement, and drive a clearly articulated communications strategy/plan to support all aspects of JH/JAG including our core initiatives (direct service, training and education, and evaluation and research) and fundraising.
• Maintain JH/JAG brand standards presenting a consistent voice that supports the overall mission and vision of the organization.
• Oversee development, distribution, and maintenance of all print and digital collateral including, but not limited to, newsletters, brochures, reports, event marketing, press releases, fact/tip sheets, and talking points.
• Collaborate with internal stakeholders on print and electronic content standards.
• Manage graphic designer and printers to procure bids for print and digital collateral.
• Use Adobe Creative Suite to edit and update graphics, images, and layouts for online and print publications.
• Generate fundraising content and materials for specific audiences, including direct mail, donor cultivation, digital campaigns, and correspondence in support of the organization's goals. Ensure integration of marketing with fundraising priorities.
• Write and publish monthly newsletters using NetCommunity or other available communications systems.
• Provide project management for comprehensive website redesign and coordinate and implement ongoing updates, design, and content generation, including CBEM updates.
• Create and execute social media communications and marketing strategies that include managing a regular posting schedule, content optimization, understanding the nuances of each platform, and responding to followers.
• Plan and execute digital initiatives to include website, campaigns, online search, advertising, and e-mail marketing.
• Produce creative video content for digital platforms on a regular basis that engage and appeal to stakeholders, collaborating with videographer when needed.
• Collaborate with staff and community partners to create a comprehensive national awareness and dissemination campaign with detailed workplans, specific timelines, and measurable deliverables that incorporate a range of engagements, including conference presentations, educational workshops, webinars, media announcements, and outreach to potential partner organizations.
• Design compelling story angles to proactively pitch to various outlets from traditional print and broadcast to blogs and influencers.
• Promote a media presence for JH/JAG and handle local, regional, and national inquiries and serve as a representative to media and other outlets. When needed, facilitate staff interviews and provide appropriate messaging and preparation.
• Enhance awareness and utilization of programs and services.
• Support the work of the JAG Institute learning collaborative that includes five partners chosen to be part of a national grant program.
• Collect contact information from interested individuals and partners accessing JAG resources for future follow-up/survey.
• Develop, enhance, monitor, track, and analyze appropriate metrics to evaluate impact, performance, and effectiveness of external communications. Effectively report this analysis to key stakeholders and proactively develop strategic recommendations for adjusting future efforts based on those results.
• Conduct outreach to potential regional and national partner organizations to encourage joining a network of allies concerned with appropriately addressing childhood bereavement.
• Stay on top of news related to childhood bereavement to identify innovative ways that the organization can stay ahead of trends, innovations, and programs.
• Support internal communications including messaging and organizational announcements.
• Regularly interact with other departments and staff on a variety of multi-faceted projects.
• Mentor and support staff in communications best practices.
• Attend team and organizational meetings, activities, and events as required.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit, stand, and walk as well as bend, squat, and climb stairs. The employee must occasionally lift and/or move up to 25 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Normal office conditions. The noise level in the work environment is usually quiet.
This position is eligible to work remotely up to one day per week at the manager's discretion.
Judi's House is a community-based, nonprofit bereavement center for children and families located in Denver, Colorado. Co-founded by former NFL quarterback Brian Griese, who lost his own mother to cancer when he was 12, and his wife, Dr. Brook Griese, a child clinical psychologist, the vision of Judi's House is that no child should be alone in grief. In order to achieve this vision, Judi's House is committed to providing comprehensive, innovative services for bereaved youth and families at Judi's House as well as in school- and community-based bereavement groups throughout Metro-Denver and beyond. Judi's House is also committed to contributing scholarly knowledge about the diverse needs of the bereaved and the impact of varied grief support services. Towards this effort, Judi's House established JAG Institute, a center of learning, focused on expanding the evaluation, research, training, and technology initiatives necessary to successfully disseminate trauma-informed bereavement programs. JAG Institute now houses the large-scale research initiative conducted in collaboration with the University of Colorado for over a decade. The integration of research and practice in our community-based setting has uniquely positioned Judi's House to create social change around the issue of childhood bereavement and serve as a national leader in the effort to increase access to effective, whole-family care for bereaved children and families.
JUDI'S HOUSE ATTRIBUTES AND COMPETENCIES:
Judi's House expects to achieve its vision by adhering to three core values: COMPASSION, ACCOUNTABILITY and RESPECT. Nothing is more important than having a team of people that incorporate these values and hold each other accountable for living this culture every day at Judi's House:
• Respect – Demonstrates, through behavior and communication, a respect for the work environment and for fellow colleagues. Takes care of communal space and considers how actions will affect others. Helps coworkers when able to make the jobs of others easier or more productive.
• Accountability –Accountable to others, and effective in promoting an accountable culture when working in teams. Willing to make appropriate sacrifices to meet team goals.
• Compassion – Exhibits compassion towards the children and families who seek our help and for fellow staff, trainees, and volunteers. Sensitive to the nature of Judi's House work.
• Integrity – Maintains high ethical standards. Exemplifies honesty with strong moral principles. When situations are ambiguous, is inclusive and collaborative when making decisions. Earns trust and maintains confidences.
• Positive Attitude – Consistently looks for the good in coworkers and workplace. Maintains enthusiasm for the work they do and the larger mission.
• Adaptability – Demonstrates an ability to learn quickly and adapts to changing environments.
• Organization – Able to work in a systematic manner; documents key processes as needed to allow transparency across other team members.
• Efficiency – Prioritizes tasks appropriately and focuses on higher priorities to produce key results with minimal wasted effort.
• Persistence – Demonstrates tenacity and willingness to take initiative and contribute to departmental and team goals.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. We are an organization where everyone pitches in to get done what needs to be done.
It is the policy of Judi's House to prohibit discrimination against any person or organization based on age, race, sex, color, creed, religion, national origin, sexual orientation, transgender status, gender identity, gender expression, ancestry, marital status, gender, veteran status, political service, affiliation or disability.
All offers are conditional on successful background checks. Our background checks include a search on the National Sex Offenders registry, and local, state and federal criminal databases.